Tell Me Why

American Airlines
Tell Me Why

Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.

  1. 12/12/2024

    S7:E7 — Tell Me Why: ‘We’re making loyalty even more rewarding.’ — Scott Chandler

    In the latest episode of Tell Me Why, Scott Chandler, Senior Vice President of Revenue Management and Loyalty, joins Ron DeFeo, Chief Communications and Marketing Officer, to share exciting updates to the AAdvantage® program. From getting to use your miles onboard to keeping it straightforward to earn status, discover how we’re making loyalty more rewarding for our customers.

    4 min

  2. 11/21/2024

    S7:E6 — Tell Me Why: ‘We’re battle-tested.’ — Capt. Alan Johnson and Cedric Wilson

    In the latest episode of Tell Me Why, Capt. Alan Johnson, Vice President of Flight, and Cedric Wilson, Vice President of Safety Systems, Efficiency and Compliance, join Ron DeFeo, Chief Communications and Marketing Officer, to talk about how our Operations team is getting ready for a busy holiday travel season. Learn more about how American is preparing to welcome nearly 8.3 million customers during the Thanksgiving holiday period on our Newsroom.

    8 min

  3. 10/21/2024

    S7:E5 — Tell Me Why: ‘We want to increase travel.’ — Geoff Freeman

    In the latest episode of Tell Me Why, Geoff Freeman, President and CEO of U.S. Travel Association, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about the work the association is doing to advocate on behalf of the travel industry. American is a proud member of U.S. Travel and partners with them to ensure that the interests of the travel community, and all those employed by it, are effectively represented within the legislative process.

    8 min

  4. 09/10/2024

    S7:E4 — Tell Me Why: ‘These destinations are a gateway to the rest of Europe.’ — Brian Znotins

    In the latest episode of Tell Me Why, Brian Znotins, Senior Vice President of Network and Schedule Planning, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about the summer 2025 network announcement. American continues to grow its comprehensive global network and will offer customers five new routes to Europe next summer, including returning to Edinburgh, Scotland (EDI) for the first time since 2019.

    8 min

  5. 08/16/2024

    S7:E3 — Tell Me Why: ‘We’ve really been focusing on supportability.’ — Heather Garboden

    In the latest episode of Tell Me Why, Heather Garboden, Senior Vice President, American Eagle and Cargo, joins Ron DeFeo, Chief Communications and Marketing Officer, to talk about how our regional carriers and Cargo team are helping us achieve our goals of running a reliable and profitable airline.

    8 min
  6. S7:E2 — ‘We’re reengineering the way we work.’ — Ganesh Jayaram

    06/07/2024

    S7:E2 — ‘We’re reengineering the way we work.’ — Ganesh Jayaram

    In the latest episode of Tell Me Why, Ganesh Jayaram, Chief Digital and Information Officer, joins Ron DeFeo, Chief Communications Officer, to talk about how technology is powering our airline. Team members are leveraging technology to support customers this summer by mitigating disruptions, driving faster recovery during irregular operations and delivering new features that make the customers’ travel journeys easier. To better support our customers and team members, IT is reengineering how they work with a focus on resiliency in delivery, excellence in engineering and modernizing technology.

    9 min
  7. S7:E1 — ‘Are we ready? We absolutely are.’ — David Seymour

    05/15/2024

    S7:E1 — ‘Are we ready? We absolutely are.’ — David Seymour

    In the Season 7 premiere of Tell Me Why, David Seymour, Chief Operating Officer, joins Ron DeFeo, Chief Communications and Marketing Officer, to preview American’s summer operation and share some of the preparations we’ve made to ensure the airline runs smoothly for our customers during this critical time of year. Learn more about our preparation for the summer travel season on our Newsroom.

    10 min
  8. S6:E11 — ‘When you are an innovator, you are focused on your customers, not your competitors’ — Vasu Raja

    12/29/2023

    S6:E11 — ‘When you are an innovator, you are focused on your customers, not your competitors’ — Vasu Raja

    In the season 6 finale of Tell Me Why, Vasu Raja, Chief Commercial Officer, talks about how we think about our business and our customers – from the best global network to the award-winning AAdvantage program to connecting directly with our customer.

    17 min
See All (75)

    4.8
    out of 5
    71 Ratings

    About

    Have you ever wondered why we do the things we do? Wonder no more! Welcome to the "Tell Me Why" podcast, a series that talks about the "why" behind the decisions we make or the approach we take at the company.

    Information

    • Creator
      American Airlines
    • Years Active
      2016 - 2024
    • Episodes
      75
    • Rating
      Clean
    • Copyright
      © Copyright 2024 American Airlines
    • Show Website
      Tell Me Why

    You Might Also Like

    Content Restricted

    This episode can’t be played on the web in your country or region.

    To listen to explicit episodes, sign in.

    Stay up to date with this show

    Sign in or sign up to follow shows, save episodes, and get the latest updates.
    Select a country or region

    Africa, Middle East, and India

    Asia Pacific

    Europe

    Latin America and the Caribbean

    The United States and Canada